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Privacy Policy

Disclaimer: Brotherz LLC is an independent service provider and is not affiliated with, endorsed by, or connected to any other network in Canada or elsewhere, including (but not limited to) Bell, Rogers, Fido, Freedom Mobile, Telus, and similar brands. Any brand names are used only for identification purposes.

Effective Date: February 11, 2026

Brotherz LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us for services such as Home Internet, Cable TV, and Mobile Plans.

Information We Collect

  • Contact Information: Name, phone number, email, and message details you submit via our contact form.
  • Service Information: Service preferences and area/zip provided to check availability.
  • Usage Data: Basic analytics such as pages visited and time spent (if analytics is enabled).
  • Cookies: Small files used to remember preferences and improve the website experience.

How We Use Your Information

  • To respond to your requests and provide quotes or availability checks
  • To improve our website and customer experience
  • To communicate about services, support, or updates
  • For marketing communications only if you choose to opt-in (where applicable)

How We Share Your Information

We may share information only in the following situations:

  • Service Providers: Trusted vendors who help operate our website or communication tools.
  • Legal Compliance: If required by law, regulation, or legal process.
  • Business Transfers: If we are involved in a merger, sale, or acquisition.

Data Retention

We keep your information only as long as needed to respond to your request, provide services, or meet legal and business requirements.

Cookies

Cookies help improve functionality and performance. You can adjust cookie settings in your browser, but some site features may not work correctly if cookies are disabled.

Security

We use reasonable safeguards to protect your information. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of marketing communications

Children’s Privacy

Our services and website are not intended for children under 13. We do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy, contact us at: